Presenter: Brittany Hagedorn, US Lead for Healthcare, SIMUL8
In this workshop, Brittany discussed how simulation can be used to design new spaces and processes, not just improve the status quo.
Calling on her experience as an ASQ-certified Six Sigma Black Belt and her work on a wide variety of performance improvement projects – many of which incorporated simulation – Brittany presented a case study that demonstrates the interconnected nature of pre/post surgery operating processes and inpatient census.
We also looked at the project’s unexpected findings, as well as shared insights into using simulation as a change management and leadership communication tool.
We hope you enjoy the workshop. If you'd like to find out more about Brittany's work, or how SIMUL8 could help your organization please contact us.